You will require your Account Number. This can be found on the top right of your energy bill.
We require a minimum of 3 business days notice to close your account. We do not disconnect on weekends or public holidays. Disconnection can occur anytime after 7 am.
For tenants in Shopping Centres, we may need to confirm your move out date with Centre Management.
Need more help?
Speak to our Customer Service team on 1300 277 233 or email firstname.lastname@example.org