Feb 23, 2024
Email Communication Interruption
We are aware of some individuals encountering difficulties when attempting to send emails to us....
Dec 20, 2023
Merry Christmas and a Happy New Year
As 2023 comes to a close, we would like to wish you and your family a Merry Christmas and safe...
Nov 6, 2023
NSW Small Businesses Can Access National Energy Bill Relief
We are delighted to announce that small businesses in New South Wales now have the opportunity...
Small Business Terms and Conditions
CEP.Energy Terms and Conditions
Small Business Hardship Policy
Dispute Resolution Policy
Customer Charters – Australian Capital Territory
Customer Charters – Queensland
Customer Charters – New South Wales
Customer Charters – South Australia
Customer Charters – Victoria
Residential Terms and Conditions
Residential Hardship Policy
Concession Form – Queensland residents only
Life Support Fact Sheet
Life Support Confirmation Form