Core dna Sandbox

Energy you can trust, so you can focus on what matters most

We're here to provide you with affordable electricity, straightforward billing, and friendly customer support.

Your tenancy is already connected, making the onboarding process quick and simple. To ensure your electricity supply remains connected, you'll need to complete an Energy Supply Agreement with Energy Intelligence. Please note that failure to complete your agreement may result in your electricity supply being disconnected.

Once we receive your agreement, we will establish your account and provide confirmation. If you require urgent processing, please contact us after submitting your agreement. Additional fees may apply.

Lennox Village

Available Services - Electricity

✓ Usage is aligned with the Local Area Retailer’s standing offer 

✓ Supply charge is 10% lower than the Local Area Retailer’s standing offer

Here’s what to do next:

Review the Price Fact Sheet to see our energy offer.

Signing up online only takes a few minutes. Click the button below. 

Billing and Customer Support

Challenger Limited has appointed Energy Intelligence to manage the administration of your electricity account.

Challenger Limited remains responsible for:

  • Electricity billing 
  • Payment enquiries 
  • Payment plans 
  • Financial hardship assistance 
  • Billing disputes 
  • Customer complaints 

If you have questions about your bill or require assistance with any of the above, please contact Challenger Limited directly.

Please note that Energy Intelligence is unable to accept payments, establish payment plans, provide hardship assistance, or investigate billing disputes.

Please refer to the following documents for more information:

Moving Out?

Remember to let us know when you are moving out so we can issue a final bill for the power you consume, not someone else’s.  

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