Why is my electricity bill higher than expected?
Electricity bills can be higher for many reasons — even if you haven’t changed how you use power. Common causes include longer billing periods, seasonal weather, price or tariff changes, estimated meter reads, or increased usage at home or in your business.
Read our simple guides to understand what may be affecting your bill:
Residential (apartments): Click here to read our plain-English guide
Small business & shopping centres: Click here to read our checklist for businesses
If you’re still unsure, we’re happy to help explain your bill and discuss your options.