Energy you can trust, so you can focus on what matters most
Energy Intelligence has been appointed by <EXEMPT SELLER> to assist with electricity account setup, move-ins, move-outs and electricity account administration for tenants within this embedded network.
Electricity charges, payment arrangements, financial hardship support, disputes and account enquiries are managed by Dexus. If you have any questions regarding your account, billing, payments or customer policies, please contact <EXEMPT SELLER>directly or visit the <EXEMPT SELLER>Embedded Network information page.
Your tenancy is already connected to electricity, so getting started is simple. To ensure your account is correctly established, please complete the sign-up agreement for your building below.
Once we receive your agreement, we will establish your account and provide confirmation. If you require urgent processing, please contact us after submitting your agreement. Additional fees may apply.
By signing up, you agree to our Terms & Conditions.
Step 1: Choose Your Building
Sample Site
Sample Address
Services - Electricity
✓ This Tariff is X% below the Default Market Offer (DMO) set annually by the Australian Energy Regulator (AER)
View Price Fact Sheet
Sample Centre
Sample Address
Services - Electricity
✓ This Tariff is X% below the Default Market Offer (DMO) set annually by the Australian Energy Regulator (AER)
View Price Fact Sheet
Account Enquiries & Customer Support
Energy Intelligence manages electricity billing and customer account administration on behalf of <EXEMPT SELLER>
If you have questions about your account, require a copy of a bill, need assistance with a payment, wish to discuss a payment arrangement, require financial hardship support, would like to lodge a complaint, or need information about your rights and obligations as a customer, please contact our Customer Experience Team.
We are committed to providing fair, transparent and responsive customer service and can assist with:
- Account enquiries and billing questions
- Payments and payment arrangements
- Financial hardship assistance
- Complaints and dispute resolution
- Metering and consumption enquiries
- Move-in and move-out requests
- General embedded network information
Visit our Customer Support Portal
Need to Move Out?
Current tenant moving out? To ensure you are only charged for electricity used during your tenancy, please submit a move-out request before vacating the premises.
We cannot backdate move-out requests. Disconnection fees may apply.