Energy you can trust, so you can focus on what matters most
Energy Intelligence has been appointed by Dexus to assist with electricity account setup, move-ins, move-outs and electricity account administration for embedded network tenants.
Your tenancy is already connected to electricity, so getting started is simple. To ensure your account is correctly established, please complete the sign-up agreement for your building below.
Once we receive your agreement, we will establish your account and provide confirmation. If you require urgent processing, please contact us after submitting your agreement. Additional fees may apply.
By signing up, you agree to our Terms & Conditions.
Electricity charges, payment arrangements, financial hardship support, disputes and account enquiries are managed by Dexus. If you have any questions regarding your account, billing, payments or customer policies, please contact Dexus directly or visit the Dexus website.
Comparison to the Default Market Offer (DMO): Where the embedded network tariff includes pricing components that do not have an equivalent component in the applicable DMO (for example, a Shoulder period), a direct percentage comparison cannot be made. Percentage comparisons are only shown for pricing components with an equivalent DMO component.
Step 1: Choose Your Building. Electricity tariffs may vary between sites depending on the local distribution network.
Gateway Tower
1 Macquarie Place, Sydney
Available Services
Electricity
✓ Flat Usage is 7% lower than the Local Area Retailer’s standing offer
- Flat Tiered Usage - No direct DMO equivalent exists. Percentage comparison not applicable.
✓ Supply charge is 51% lower than the Local Area Retailer’s standing offer
North Shore Health Hub
7 Westbourne Street, St Leonards NSW
Available Services
Electricity
✓ Peak Usage is 9% lower than the Local Area Retailer’s standing offer
- Shoulder Usage - No direct DMO equivalent exists. Percentage comparison not applicable.
✓ Off Peak Usage is 39% lower than the Local Area Retailer’s standing offer
✓ Supply charge is 50% lower than the Local Area Retailer’s standing offer
Account Enquiries & Customer Policies
Energy Intelligence helps manage electricity account administration within the Dexus embedded network; however, Dexus remains responsible for electricity billing and customer account management.
If you have questions about a bill, need help with payments, require financial hardship assistance, would like to make a complaint, or need information about your rights as a customer, Dexus is best placed to assist.
For information on billing, payments, customer support services and Dexus customer policies, please visit the Dexus Embedded Network Portal.
Please note that Energy Intelligence is unable to accept payments, establish payment plans, provide hardship assistance or investigate billing disputes.
Visit Dexus Embedded Network Portal
Need to Move Out?
Current tenant moving out? To ensure you are only charged for electricity used during your tenancy, please submit a move-out request before vacating the premises.
We cannot backdate move-out requests. Disconnection fees may apply.